Batman: Arkham City Corrupt DLC problems on Xbox 360 and PS3
Simon Williams October 21, 2011 - 1:54 pmA number of Batman: Arkham City users are reporting that they are suffering from corrupt DLC error messages on both Xbox 360 and PS3, but Rocksteady Studio’s Sarah Wellock says this new problem is on Microsoft and Sony’s side, not the developer’s.
Batman: Arkham City has not had the smoothest of launches, and the problems appear to be continuing with users reporting corrupt DLC error messages on both the Xbox 360 and PlayStation 3. But this time it isn’t Rocksteady Studio‘s fault, says Community Manager Sarah Wellock.
Wellock admitted that “We are receiving reports of this happening to a small% of people and are looking into it. I am speaking to our team to see if there is a way to resolve it” when users started raising the problem that when they downloaded the game’s accompanying DLC from Xbox Live or PSN, they would get a message saying “downloadable content is corrupt” and being unable to progress any further. She then stated “We are looking into it, for now we recommend completely deleting the dlc and then reinstalling it.”
But Wellock got slightly defensive when a user suggested this was a “developer problem” saying: “The game is released now because it passed all the vigorous tests, the problems we are experiencing now are microsoft/sony side so we are unable to test them. Also the game is out in the us only so tests will be done at our Warner office, our UK office cant test yet sadly.”
Hopefully these issues will be resolved soon and people can just enjoy one of the outstanding games of 2011 – as you can find out in the BeefJack Batman: Arkham City review.
Keep up to date with all the latest Batman: Arkham City news here at BeefJack.
Comments (6)
sarah wellock, let me be the one to tell you that you are a bold face liar. i am in the u.s. and i don’t even have online to my xbox 360 and it hit me up with the dlc bug after 20 HOURS. TELL ME THAT ISN’T FRUSTRATING, HUH? YEAH, GET YOUR STORY STRAIGHT AND GIVE ME MY 100 DOLLARS BACK. I EVEN GOT THE STUPID COLLECTOR’S EDITION. THANKS A LOT YOU STUPID P.O.S.
Hi Riverofchains
Just to clarify: the Catwoman DLC has to be downloaded from Xbox Live or PSN (it’s around 250mb all told) when you enter the code that comes in the box, and the game then scans for that DLC when it starts up.
As your Xbox 360 isn’t connected to the internet, are you saying that you are getting the same error message even though you haven’t downloaded the DLC in the first place?
If so, then I would thoroughly recommend going over to the Rocksteady forum linked in the above article and reporting it, as this is the first time I’ve heard of it happening to someone who doesn’t actually have the DLC installed.
While I understand that it is very frustrating when the game you’ve paid a lot of money for doesn’t work as advertised, reporting these things to the developer is ultimately more productive than getting angry with individuals at those companies.
what i am saying is this… i waisted 20 hours of my life playing this game only to get to ra’s al ghul and after beating him having the STUPID game shut off and say dlc contains corrupt file and restarting every time i try to open up my saved location. i don’t even use xbox live and haven’t downloaded ANYTHING from batman. now that is stupid. that is a STUPID game made by STUPID developers. I’m returning this for a new one just that so someone else has to lose 100 dollars for waisting my time.
I’m having the same problem. I’m not hooked up to xbox live either, got to the point where I’m ready to get to Mr. Freeze and that message came on about downloadable content. So…has anyone figured out what to do about it???????
Hey chaps, thanks for being awesome and actually reporting this story. Leaving any kind of comment on either the official Arkham City forums or the official Arkham City Facebook page only ends up in the content being deleted – Rubbish!
I’m sure you would’ve reported it if there was but, just in case, have you heard any more on when this might be fixed at some point?
I don’t believe we’ve heard anything yet. If anyone has any further info, or other problems, please email us at tips@beefjack.com!